Hopedale Medical Complex’s Emergency Department serves nearly 2,600 patients last year.  We are a Level III Trauma Center which means we have the resources for emergency resuscitation, surgery and intensive care of most trauma patients.  We have physicians, nurses, respiratory and laboratory staff available 24 hours a day, 7 days a week, 365 days a year to provide you with emergency services.  We also have transfer agreements with Level I and Level II trauma centers that provide back-up resources for severe injuries or illnesses. 

For critically injured or ill patients, Hopedale Medical Complex also has a transfer agreement with with  Peoria and Springfield Hospitals.  The air or ground units are staffed by a team of specially trained flight paramedics, flight nurses, Emergency Medicine Resident Physicians, EMS Pilots and Communication Specialists, who are ready to respond to medical needs during transport.

One advantage to coming to HMC’s Emergency Room is our short wait time to be seen by an RN and physician.  On average, a patient waits 12 minutes in the waiting room.  We do provide care to the most critical patients first, so your wait time may vary based on your condition.

Discharge Instructions

Upon your discharge, you will be given instructions by your physician or nurse.  Please contact your primary care physician for any follow-up care you might need.  If you do not have a primary care physician, we have a staff of doctors (link to doctors page) to serve your needs.

Billing

Patients are responsible for all services provided during your visit to the Emergency Room.  If a valid ID card or other information regarding insurance is presented at the time of your visit, we will bill the insurance carrier(s).  If you have questions about your bill, please call our Patient Accounts Department at 309-449-4377.

If you have any other questions, please call our Emergency Services Department at 309-449-3321.